Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: May 07, 2026

Table of Contents

Introduction

Welcome to Orderonqr ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Please read this privacy policy carefully. It will help you make informed decisions about sharing your personal information with us.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services:

Personal Information:

  • Name, email address, and phone number when you register an account
  • Restaurant information including name, address, and contact details
  • Payment and billing information for subscription services
  • Communications and correspondence with our support team

Automatically Collected Information:

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed)
  • Usage data (features used, interactions with the platform)
  • Location data (with your consent, for restaurant-based services)

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our restaurant management platform
  • Account Management: To create and manage your account, process transactions, and send related information
  • Communication: To send you updates, security alerts, and support messages
  • Analytics: To understand how our services are used and make improvements
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To detect, prevent, and address technical issues and fraudulent activity

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest using SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Access controls limiting data access to authorized personnel only
  • Secure data centers with physical and environmental safeguards
  • Regular backups to prevent data loss

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic platform functionality (authentication, security)
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors use our platform
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform:

  • Payment Processors: To handle billing and payment transactions securely
  • Cloud Hosting: To store and process data on secure servers
  • Email Services: To send transactional and marketing communications
  • Analytics Providers: To analyze usage patterns and improve services

These third parties are contractually obligated to protect your data and use it only for specified purposes. We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your data for certain purposes
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights, please contact us:

We are committed to resolving any concerns you may have about your privacy and our data practices.

Have Questions About Your Privacy?

We're here to help. Contact our privacy team for any concerns.

Contact Us